If you follow our basic instructions on flower care, we guarantee our flowers to last you at least 7 days. We stand behind the freshness of our product 100%.If you are not completely satisfied, please do not hesitate to contact us :
JanesRoses.com's policy is simple and hassle free. You may return any item for a full refund as long as the product is in its original condition.
A credit will be issued to the purchaser’s credit card within 30 days of receipt of the item
If the recipient returns the item, upon receipt and inspection, either a gift certificate (within 7 days) or refund check will be issued (within 30 days).